Last week on the train ride home I was talking to my friend about the up and coming Google I/O 2019 event, Android, the Pixel phones and gimmicks/features all these phones are coming out with. With the recently leaked Pixel 3a and Pixel 3a XL details I questioned whether when the Pixel 4 is announced (at the end of 2019 at the usual Google Pixel hardware event?) that there would be three or four models. Two mid-range models (one for the smaller model and another for the larger one) and two premium models (again one small and one large). The reason I bring this up is because HMD Global/Nokia have again failed to live up to timely updates and I am fed up.
It is now the month of May and my Nokia 8 still does not have the April update. It took until the end of April/beginning or May for HMD Global/Nokia to release the March update or my phone to receive the update. Completely unacceptable IMO, for a company that specified they will be providing timely updates to their devices, and my telecommunication provider not being at fault. I have already blogged about this, but this time I am drawing a line through the HMD Global/Nokia brand when it comes to buying a brand new phone. When my friend’s Samsung Galaxy Note 8 has the April security update, and Samsung being known to take more time to release updates to their phones it is unacceptable.
It is as if HMD Global/Nokia have completely forgotten their commitment to timely updates for older model phones. This is one of the reasons why I moved away from HTC. Right now the only devices that I feel would be providing timely updates are the Google Pixel line of phones, have the hardware to do what I need (nothing special and I don’t play games) and not fall apart; oh and also not cost an arm and a leg. I miss the days of the Nexus line (I had a Nexus 4 and Nexus 6), all of which had timely updates, did the job they were tasked to do and lasted physically without costing a fortune. I know that the Pixel line is expensive but with the new line of mid-range phones coming from Google perhaps that is what I will go with. Is it so hard to ask for an OEM to provide timely OS and security updates, at a reasonable price point (under $700 Australian dollars) and has specifications that are not turtlish but also not elite. I also don’t need gimmicks with my phone such as the with the LG G8 ThinQ.
Goodbye HMD Global/Nokia, you had your chance to keep me as a loyal customer but you have failed after I gave you a number of chances. The only hesitation I have with the Pixel line is the hardware is not the best such as the lower than what is common now RAM and the durability of the phone. If the Pixel 4 mid-range phone can withstand JerryRigEverything’s durability test, has workable hardware, and is not going to break the bank it will be my go to; otherwise I will need to look elsewhere for a new phone when this Nokia 8 kicks the bucket. My fingers are crossed for the Pixel 4.