HMD Global/Nokia Missing Android Security Updates

I was really hoping that I would not have to write this post.

When I was looking for a brand new Android mobile phone, one of the requirements that I had was that the mobile phone would be supported by Google and the manufacturer for at least three years (two for the major Android OS and three for the Android security updates). The only manufacturer that I could find that met this requirement was HMD Global/Nokia (not including Google) and why I chose to pick up the Nokia 8. On the Nokia Android home page it clearly states:

Regular security updates and two years of OS upgrades…

If you navigate to the Nokia Smartphone Security Maintenance Release Summary page you can see that HMD Global/Nokia are pushing updates to various Nokia mobile phones (including the Nokia 8). However, not all models are receiving the updates. The security patch release information is done on a Device – Build_number basis it appears. My Nokia 8 has a Build_number ’00WW_4_390_SP02′, which unfortunately does not appear in both the March and April security patches.

When contacting the HMD Global/Nokia support team about this, they could not provide a valid reason why my Nokia 8 was not getting the security patches even though my device (not the build number though) was listed in the security patch release. Looking through the forums shows the same confusion and frustration from other customers. Some sort of answer would be greatly appreciated by HMD Global/Nokia.

Has HMD Global/Nokia gone back on their promise of regular security updates? I would say partially yes. They are updating some devices but leaving other devices based on build numbers it would seem. In saying that however how regular is regular? Is a monthly security patch regular? Is a two month or three month interval regular? Right now I wished that HMD Global/Nokia would have been more specific about the regular security updates. To their credit though, compared to Samsung, LG, HTC, etc. they are trying to ensure their devices are up to date.

Recently I came across an article on The Verge discussion manufacturers lying to customers about the security level on their Android devices. That is even more concerning. I would not want to “update” my mobile phone only to not be properly protected even though it appears that it is protected. Hopefully HMD Global/Nokia is not one of these companies.

Right now I am sitting and waiting for the latest security update for my Nokia 8. But if it never arrives then when it comes to buying a brand new mobile phone it may be time to switch to another manufacturer. Perhaps going back to the Google products (RIP Nexus line) and buy a Pixel mobile phone is the only option. Are Android security patches and OS updates worth the premium price of those Pixel phones? For me the answer is yes. I would happily pay more for a device that is supported and updated timely.

I will update this post if my Nokia 8 receives the April security patch, but will not be updating it after April as a two month gap between security patches is not regular IMO. Am I making too much of a fuss? Or should HMD Global/Nokia and other manufacturers take more responsibility and ensure that customers are protected while using their devices?

My New Nokia 8 Smartphone

My time with the Motorola Nexus 6 has unfortunately come to an end. I loved that smartphone and it has served me well since I purchased it. To Google’s credit the smartphone received constant system and security updates; unfortunately October 2017 would be the last month that Google would officially support the device [1]. So it was time to move on to a new and shiny toy.

I didn’t just purchase a new mobile phone because the software would no longer be updated, but the battery that once lasted me a good work day would now only last around 5 hours. So after doing my research and weighing up all my options the one smartphone that had what I wanted and not break the bank was HMD Global’s new flagship smartphone, the Nokia 8. If you would like to see my Android journey so far and what I want in an Android smartphone, check out my post here.

Premium Build and Feel

Much like the original Nokia handsets, the new Nokia 8 is designed and built extremely well. When I took the smartphone out of the box it was heavy (personally I felt that it is heavier than the Nexus 6 even though it is supposed to be 24g lighter), and it easily and comfortably fit in my hand (most likely because of the curved edges/side). The Nokia 8 appears to be a smartphone that is built to last. I appreciate the high quality design and build, kudos HMD Global. If you would like to see how durable the Nokia 8 actually is then take a look at JerryRigEverything’s Nokia 8 Durability Test. Going forward I will always be looking at these types of tests because I want my smartphone to last at least 3 years.

A 3.5mm Headphone Jack

Last year Apple was “courageous” when they removed the 3.5mm headphone jack. Some other mobile phone makers followed suit like HTC. Google this year followed in Apple’s footsteps by releasing two new Pixel smartphones without a 3.5mm headphone jack. To Samsung, LG and HMD Global’s credit they have kept the 3.5 mm headphone jack in most, if not all their smartphones. As someone who does not have wireless headphones and listens to podcasts and music on the way to work and while at work, a 3.5mm headphone jack is vital. Personally I feel it hurts the mobile phone maker’s brand and it turns people off future devices when they remove such fundamental components. Nearly everyone that I talk to say that they will never consider buying a smartphone without a 3.5mm headphone jack. It is just an option that they are taking away from the consumer.

Stock “Pure” Android

I am a massive fan of the Android OS, however manufacturers see the need to add unnecessary apps, skins, launchers and other elements to their smartphones without the consumer’s choice. By having all these extra items over time the phone begins to slow down due to poor support and optimization, and updates to the OS nearly never come or come months later. The Nokia 8 comes with stock Android :D. When I mean stock Android, I really mean stock Android; there are no fancy skins or launchers, there are no extra or unnecessary apps pre-installed. It is how the Android OS is supposed to be experienced IMO. Google’s own productivity suite (Google Docs, Sheets, and Slides) is not installed on your device for example; for me this is great because I use Microsoft’s Office suite instead along with an Office 365 subscription allowing me access to 1TB worth of OneDrive storage. If you are like me and want the bare minimum with the ability to add what you want and with timely OS and security updates from Google, then the Nokia 8 will most likely fit the bill perfectly.

My Experience So Far

From the 3.5mm headphone jack to the micro-SD card slot next to the nano SIM card, the Nokia 8 has everything I need from a hardware perspective. Sure it might not have dual front facing speakers like my Nexus 6 but the bottom speaker it does have is perfectly fine, and it isn’t waterproof but I don’t plan on taking it swimming with me and if it does rain, it is splash proof. There is also no wireless charging either, but I am not going to pay another $300-$400 AUD for wireless charging capabilities.

Instead of a fingerprint sensor on the back like most Android smartphones, there is a fingerprint sensor where the dedicated home button is usually placed. This is the first smartphone I have ever had with a fingerprint sensor and it is responsive and accurate. I don’t take many photos but the front and rear cameras both do the job; it also has a “boothie” mode where it shoots the front and the back cameras simultaneously (doubt I will be using this mode much).

The battery life is incredible on the Nokia 8. My Nexus 6 had a 3220 mAh battery and my Nokia 8 has a 3090 mAh battery, so you would expect the Nexus 6 to have a better battery life. When I purchased my Nexus 6 it would last close to a full 24 hours before needing a recharge, while my Nokia 8 does better getting closer to 36 hours. The display is also bright and the colors are perfectly acceptable. Moving back to a smaller sized screen would seem difficult but I have adjusted fine.

Using the stock Android experience is just as I expect. Fast, and responsive without any hiccups or stuttering. When I switch between apps there is no lag or delay, and I can easily scroll through web pages loading different media with no problem (something my Nexus 6 eventually had trouble doing). The first thing I did when I started my phone up was check for updates and to HMD Global and Google’s credit there were three security patches waiting for me (one for each month up to October).

I cannot find a flaw at the moment with this device, but if I had to really complain about something it would be the slight camera bump. I am getting a case for my smartphone so that should fix that problem. If HMD Global keeps their promise of keeping the Android OS updated [2] and ensure that security patches are rolled out ASAP then this smartphone is going to last me a long time.

Nokia is finally back through HMD Global and giving everyone a run for their money. Other mobile phone manufacturers watch out.