It has been a good while since I had done my initial impressions on Halo Infinite. Now I have completed the campaign (which I enjoyed for the most part) and have played a very good portion of multiplayer (I played daily for about 3 hours each day at a minimum). The taste of potential and fun has been completely washed away by the taste of disgust and disappointment. The entire leadership team at 343 Industries needs to have a real good look in the mirror and ask themselves “can we provide the Halo community with a game the fans actually want to play and can we lead the team to deliver it”. Right now, no one at 343 Industries should be happy with the state of Halo Infinite and someone at Microsoft should really be looking at the quality of the team there because it is not up to the standard for a franchise like Halo. This pains me so much to write too because I love Halo so much.
Halo Infinite is supposedly called a “live service” game. Nothing shown by 343 Industries has shown the game to be “live service”. Having cosmetic events every other week that is recycled or offering minor cosmetics is not a “live service” IMO. I have been extremely patient with 343 Industries and Microsoft too. The last patch however to address the issues with being matched into lobbies with high ping and desync has made the game worse for me. I have not played Halo Infinite after I completed the last event and got all the items. Right now, I have absolutely no plans on returning to the game unless there is an event on and when I have all the event gear, I am not playing it anymore. There is no content to work towards as I have done the season pass, the game is not in a playable state here in Australia with the poor selection of player pool. The game is essentially dead to me.
Before I progress any further, let me back up a little. During December, the Big Team Battle playlist was completely broken, and you were still being assigned challenges. I understand completely the team needed to have some time off and spend quality time with the family. I would not want the entire team working on the game to not have a break and want them to enjoy their holiday. However, in saying that, in what way is it smart at any capacity to launch a brand-new game (knowing that there will be bugs and issues all over the shop) during the holiday period without some form of skeleton crew that has the capacity to deploy hotfixes for bugs that will arise? That was the very first red flag. I may be completely wrong in my assumption here, and they did have a team, but what did they do for over 4 weeks while the issue was not fixed? I completely understand how difficult it is to troubleshoot software issues but at the very least they could have removed the BTB challenges from the list. Not only that, once the patch was deployed it fixed nothing and BTB was still broken (a second patch was needed to address BTB).
The second red flag was the deflection, “multiplayer networking code is hard” and “it is not us” posts we got from the team working on the game to address desync and networking issues. I have never (ever) experienced this type of poor matchmaking, lag, desync, and other networking problems in previous Halo games nor in any game where I have a ping less than 20. I do not understand how even in LAN games there are disconnects and desync issues. To me that speaks volumes of the quality of the game’s net code and that there is a serious underlying issue somewhere. If the team at 343 Industries are not sure how to resolve the issue or figure out what the problem is, then they should hire someone or a team that can fix the issues. To deflect and say that the problem will always exist and there is nothing they can really do about it while also saying that geo-filtering is the main culprit is poor on their behalf. Do not treat the community like idiots or ignorant fools and expect us to accept whatever you say as the absolute truth and correct.
The final red flag was the delay of the roadmap. I am completely baffled how the roadmap could be delayed. The team clearly then from the outside looking in has no goals or objectives that they are working towards. If there was some goals or objectives, then share this information with the players. I feel by holding this information back you are saying to the community that “we have nothing to share in the future and you will not be looking at any new content”. We know season 2 got delayed and as such so did co-op campaign and forge mode. I am okay with the delay (if) the features are not complete and would be half baked. Knowing the quality that 343 pump out in their games I feel that they should probably be delayed again because they will not work when they are released. I’m sorry but I have little to no faith in the features working as expected when they are released.
Here is a couple of easy steps 343 Industries can make to better rectify the disappointment and loss of trust from the Halo fans:
- Apologize for the current state of the game. Mention the expensive microtransactions and Halo store which seems to be the only thing that is functioning as expected (weird right), the cosmetic gear that is poorly delivered like Jorge’s untextured shoulder pad and the misaligned helmet effects (come on really), the diabolical armour coating system, and the networking of the game. There is probably more they should be apologizing for but that is a start. It needs to also not be a blog post but a video where they look right into the camera and say it to the fans. We need to see if there is actual disappointment in what they have shipped or if they are just giving us crocodile tears.
- Make available a public bug tracking system that the entire Halo community can see, follow, and contribute to. Let us have some visibility into the bugs that the team is addressing and help us to help you resolve the issues. We want to play a game that runs and plays smoothly with little issue, and this can go a long way to not only help with this but create better visibility. Let us upload our clips showing the issues. Let us create tickets that express what isn’t working correctly or as expected.
- Get the PR and community team to post meaningful content about what is actively being worked on or even do the live streams again. The bug tracking system would help here, but let us know what features are coming, what maps or weapons may be added, etc. Give us something to get excited about. If we hear radio silence, then we can safely assume that nothing outside co-op campaign and forge mode is being worked on (and that is what it feels like right now).
- Give us a data center selection option. I find it completely baffling that in 2022 you would provide a multiplayer game without being able to select the closest data center to you to provide the best online gaming experience. Most multiplayer games have an option to select which server you will connect to, I am unsure why Halo Infinite does not have one.
Like I said, right now I have no plans on coming back to Halo unless it is for the few events that have cosmetics that I can earn. Other than that, there is nothing that is bringing me to play the game. When it came out, I was having fun playing the multiplayer as it was a pleasant experience. Now the issues I have with lag and desync, I just want to completely avoid playing it. Why should I play a multiplayer game where I get put into a lobby 9/10 with ping greater than 100ms? So please 343 Industries, I really want to like Halo Infinite, I would like to go back to playing it consistently but the number of issues I have with it makes it very difficult. If someone asks me if they should try it out, I will say no. Even with it being free to play, the game is not a fun experience. Maybe season 2 will change all this but I doubt it very much 😦