Google Authenticator Broken and Unavailable on WearOS

For me, one of the reasons why I wanted to pick up a Google WearOS smartwatch was because I use 2FA and being able to quickly open the Google Authenticator app on my smartwatch and enter one of the 2FA codes is so convienent. The keyword here is was.

Google recently (first half of 2020) updated the Google Authenticator app. The UI got an overhaul and there was now the ability to transfer your accounts. All great things. However with this new update it would appear that Google “broke” the Google Authenticator app on WearOS. Well broke is partially correct. Essentially the Google Authenticator app is no longer present on WearOS.

One morning I tried to use the Google Authenticator app on my smartwatch but all the app would do was load. A white background with a blue spinning circle would appear. I would close the app and re-open it but nothing changed. I went into the settings and force stopped the app, re-opened it but the results stayed the same. Stupidly I uninstalled the app from my smartwatch thinking I’d just redownload the app from the WearOS app store. That was a big mistake.

If you use the Google Authenticator app on your WearOS smartwatch then do not uninstall the app. You cannot redownload it. It is not listed in the WearOS app store.

It would appear that Google has (for the time being I hope) removed the Google Authenticator app from the WearOS app store. If you search for it, it does not appear. If you go to the Google Play store through a web browser and search for the app and try to install it on your devices you may notice that your WearOS smartwatch is not a compatible device. I can see my Android devices where I am logged in but I can’t install it via the browser for my smartwatch.

Going over to the support forums to see if there is some way to fix this or what is going on shows others have and are experiencing the same problem with most accepted answers being to file a bug report in the app. Now if someone has uninstalled the app then this can’t be done. Fingers crossed the engineers at Google see the forum posts and are aware of the issue (most likely they are). Hopefully the issue is resolved soon as now if I want to use my laptop in the living room and leave my phone in my bedroom I can, but I can’t log in to most of the sites and services I use because I have 2FA enabled where available. I am back to moving my phone room to room again 😦

Android Wear Are You?

Is it just me or has every smartwatch that doesn’t run watchOS become vaporwear? I feel like if you want to buy a smartwatch then you will most likely have to settle for the Apple Watch or a smartwatch that really isn’t “supported” by Google. By supported I mean that they are featured on the official Android Wear web page and will be getting continual OS updates from Google.

When the start of the current smartwatch craze occurred I really wanted a smartwatch too. It wasn’t for the style or visual appeal but the convenience of not having to actually have your smartphone in the same room as you to respond to a new message, or even check the time (like a standard watch). Right now I generally carry my smartphone with me and leave it on the table whichever room I am in. Recently I started to get the itch to get a smartwatch but when I saw what was on offer I was a little disappointed. There was nothing on the market that I could find that was easy for me to purchase or supported by Google. Living in Australia has not made getting a smartwatch very easy it would seem.

Going to the official Android Wear website and examining the different Android smartwatches that are available was flat out disappointing. Not only was the selection fairly poor but actually getting a hold of one of the smartwatches through the officially supported stores was near impossible. Starting with the LG Android Wear smartwatches, none appear to be available to purchase in Australia. I continually get routed to the US website and when I change to Australia and check for availability it shows “coming soon”, even though these smartwatches have been out for some time. The three other Android Wear smartwatches (Zenwatch 2, Huawei Watch and Moto 360 2) all are supposed to be available through the Harvey Norman store. But when you click the link to examine the item all you get is a “Page Not Found” page. Google appears to not have abandoned the Android Wear platform entirely either. Android Police appears to have obtained information about Android Wear smartwatches that will be getting Oreo updates and/or already have the latest version of Android (see here). But why are these smartwatches not displayed on the Android Wear webpage?

Microsoft is also out of the smartwatch market as of 2016. They stopped producing more Microsoft Band 2 devices and unfortunately had no plans to release a Microsoft Band 3 according to this article from The Verge. Unlike the traditional smartwatches the Microsoft Band was closer to a fitness band with its emphasis on health and fitness monitoring. With Cortana integration it was super appealing to me as that is my primary AI assistance, even on my Nokia 8 (running Android Oero), Cortana has replaced Google Now/Assistant. Maybe Microsoft will return back to the smartwatch market, but with them also pulling out of the smartphone hardware market I doubt it very much. If (and this is a big if) they release a Surface Phone or Surface Watch then I will most likely be picking them up. I have never had any major issues with any of the Surface products that I have purchased, even the Surface RT. But nothing Microsoft has said, shown, or even hinted at has indicated a new smartwatch from them.

Do I really need a smartwatch? Not really. Would it be a nice to have? Absolutely. I have a couple of really nice standard watches. Some have leather bands, some have metal bands. None are “smart” and none do anything more than show me the time and date. For now this will have to do. I will be taking a look at various online stores to see what I can get here in Australia, but right now the Android Wear future does not look as bright as it once was.