WiFi Smart Connect is not so smart

I use a Netgear WiFi router as an access point and there is one feature that I had enabled since the day I set the device up. Smart connect sounds like an extremely useful feature so you do not have to choose to connect to either the 2.4GHz or 5GHz bands specifically; the WiFi router will choose the best one for you.

The exact description of the feature from my device is:

Let the router intelligently select the best WiFi band 2.4 GHz or 5 GHz for your WiFi connections. Smart Connect requires the 2.4 GHz and 5 GHz networks to use the same WiFi network name (SSID), security options and password.

I was like great, this is going to save me the hassle of configuring the 2.4GHz and 5GHz connections. Little did I know that the “smart” connect feature does not work as advertised in my opinion. It is down right broken causing a range of issues.

For starters nearly all of my devices would connect to the 2.4GHz band and not the 5GHz band when I examined how each of my devices were connected to the WiFi router. Not sure why this was the case, but even my laptops which were in the same room as the WiFi router would not connect to the 5GHz band.

Along with not choosing the 5GHz band for connections, I had experienced a crazy amount of disconnects to my Google Home devices (Home Hub and Home Mini) and Chromecast Ultra. About 2 to 3 times a week I would have my devices disconnect for a period of time from my network and then reconnect or disconnect and then completely fail to reconnect requiring me to hard restart the device. Recently as well my Traeger would refuse to reconnect to my WiFi until I turned off smart connect because “a valid IP address could not be obtained”.

With the smart connect feature now completely turned off and configuring each device individually to which band to connect I get the speed that I want through connecting to the 5GHz band, absolutely no disconnects to my Google Home devices including my Chromecast Ultra, and my Traeger has had no issues connecting to the wifi whenever I start it up. I would highly recommend you turn the “smart connect” feature off if you are experiencing not acceptable or desirable speeds and connectivity issues. If all else fails you can go ahead and buy a new wifi router 🙂